As you’re building out your social media strategy, one of the key components that’s going to guide everything—your content ideas, platforms, messaging, and more—is the social media goals you set.
Your social media goals should align with your overall business objectives and give you something tangible to work towards as you create and implement your strategy.
But you don’t want abstract goals, like “grow followers” or “post more.” How will you know if you’ve reached the threshold that will actually make an impact?
To help, we’ve put together this guide on setting achievable goals that will help your social media team impact your brand’s bottom line. Read on to discover more about setting tangible goals (plus some goal examples you can pull from).
How to set achievable social media goals
If you’ve been tasked to outline your social media goals for the year, you might have put something down like:
- Grow Instagram followers
- Send more traffic to your website
- Make sales
Okay…but what does it look like for you to actually achieve that? Cool, you’ve gotten two new followers. Technically you grew your Instagram followers—are you done? Can you mark that off your list?
Not likely.
This is why you need to take the time to sit down and make social media goals that are structured and achievable.
Because on the other side of the coin, you also don’t want to set goals that are simply unrealistic. You’ve got 3,000 followers and you want to hit 100k this year? Let’s…come back to earth a little bit.
Follow these steps to create social media goals that are:
- Aligned with business objectives
- Something to work towards
- Realistic and achievable based on your starting line
1. Compile your business objectives
Your first step is to talk to whoever’s in charge of the business side of things. This might be your CEO, your team leader, your client, your CMO, what have you. Get together with them to learn what their overall business goals are for the year.
They might be:
- Boosting profits
- Generating better brand recognition and awareness
- Scaling the team
- Growing the online presence
Whatever they’re hoping to achieve this year should give you a starting point for your social media goals.
For example, if your team leader wants to boost profits, you should be looking at goals that help you generate more sales with less overhead. Or if your client tells you this year is about growing awareness of the brand as a whole, you might want to center your goals around following and engagement.
Your job now is to listen to those business objectives and strategically build a plan to help the company work towards them through your social media efforts.
2. Use the SMART goal framework
To do that, you need to use the SMART goal framework. It stands for:
- Specific: Lay out clearly defined parameters for your goals
- Measurable: Give yourself a measurable end result for each goal
- Achievable: Consider your starting point and resources to set realistic goals
- Relevant: Align your goals with your business objectives
- Time-bound: Give yourself set timeframes to achieve your goals
So your client wants to generate more revenue this year. SMART social media goals that would line up with that objective may be:
- Increase Instagram shop sales by 25% quarter-over-quarter
- Increase website traffic from social media by 15% within the next quarter
- Achieve a 3% conversion rate on social media ad campaigns within 90 days
Essentially, you need to think about the things you can do on social media to contribute to those overall goals, then use the SMART framework to set up your goals.
3. Determine the metrics you need to track
Once that’s done, you’ll want to put together a report for all of the metrics you’ll need to track as you work towards your goals.
Let’s use the goals we just put together as examples here.
- If you have a goal to increase Instagram shop sales, you’ll want to keep track of how many sales you’re making each week or month
- If you’re looking to boost website traffic through social media content, you’ll need to monitor how much referral traffic is coming from social media sites to your website
- And if you’re looking to boost your ad campaign’s conversion rate, you’ll need to monitor conversions coming directly from your campaign
Use tools like Google Analytics, Vista Social, and whatever ad platform you’re running on to help you build a report that can track each key metric.
4. Continue to monitor your progress
The goals we set were quarterly goals, which mean you’ve given yourself a quarter (or three months) to achieve them. Throughout the quarter, pay attention to your progress to see if you’re on the right track or if you need to tweak your strategy a bit to get back on track.
Use a project management tool or a Google Doc to track your progress as a way to keep yourself accountable throughout the timeframe for each goal.